Grocery Insight Store – terms and conditions
1.1 These terms and conditions shall govern the sale and supply of downloadable reports through our website, and the use of those reports.
1.2 You will be asked to give your express agreement to these terms and conditions before you place an order on our website.
1.3 This document does not affect any statutory rights you may have as a consumer.
2.1 In these terms and conditions:
(a) “we” means Grocery Insight (and “us and “our” should be construed accordingly);
(b) “you” means our customer or prospective customer under these terms and conditions (and “your” should be construed accordingly);
(c) “reports” means those documents that are available for purchase on our website; and
(d) “your documents” means any such reports that you have purchased through our website (including any enhanced or upgraded version of the report that we may make available to you from time to time).
- Order process
3.1 The advertising of reports on our website constitutes an “invitation to treat” rather than a contractual offer.
3.2 No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in Section 3.
3.3 To enter into a contract through our website to purchase downloadable reports from us, the following steps must be taken: you must add the reports you wish to purchase to your shopping cart, and then proceed to the checkout; if you are a new customer, you can create an account with us and log in; or proceed as a guest. If you are an existing customer, you must enter your login details; once you are logged in, you must consent to the terms of this document; you will be transferred to our payment service provider’s website, and our payment service provider will handle your payment; we will then send you an initial acknowledgement; and we will either send you an order confirmation (at which point your order will become a binding contract).
4.1 Our prices are quoted on our website.
4.2 We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force.
4.3 All amounts stated in these terms and conditions or on our website are stated inclusive of VAT.
5.1 You must, during the checkout process, pay the prices of the reports you order.
5.2 Payments may be made by any of the permitted methods specified on our website, including debit and credit cards or payment via invoice.
5.3 We accept payment by invoice; and reports will be distributed via secure transfer once we are in receipt of a full, valid purchase order for the amount to be paid.
5.4 The download link validity for all report purchases is 7 (seven) days from date of purchase.
- Licensing of reports
6.1 We will supply your reports to you in the format or formats specified on our website, namely PDF and by such means and within such periods as are specified on our website.
6.2 Subject to your payment of the applicable price and compliance with these terms and conditions, we grant to you a non-expiring, non-exclusive, non-transferable license to make any use of your reports permitted by Section 6.3, providing that you must not in any circumstances make any use of your reports that is prohibited by Section 6.4.
6.3 The “permitted uses” of your reports are:
(a) downloading a copy of each of your reports;
(b) making, storing and viewing copies of your reports on not more than 3 desktop, laptop or notebook computers;
(c) making, storing and viewing copies of your reports on not more than 3 ebook readers, smartphones, tablet computers or similar mobile devices; and
(d) printing a single copy of each of your reports solely for your own use.
6.4 The “prohibited uses” of your downloads are:
(a) the publication, sale, licensing, sub-licensing, renting, transferring, transmission, broadcasting, distribution or redistribution of any report (or part thereof) in any format;
(b) the editing, modification, adaptation or alteration of any report (or part thereof), and the creation of any derivative work incorporating any download (or part thereof);
(c) the use of any report (or part thereof) in any way that is unlawful or in breach of any person’s legal rights under any applicable law, or in any way that is offensive, indecent, discriminatory or otherwise objectionable;
(d) the use of any report (or part thereof) to compete with us, whether directly or indirectly;
(e) any commercial use of any report (or part thereof); and
(f) the circumvention or removal of, or any attempt to circumvent or remove, the technological measures applied to any report for the purpose of preventing unauthorised use.
6.5 You warrant to us that you have access to the necessary computer systems, media systems, software and network connections to receive and enjoy the benefit of your reports.
6.6 All intellectual property rights and other rights in the reports not expressly granted by these terms and conditions are hereby reserved.
6.7 You must retain, and must not delete, obscure or remove, copyright notices and other proprietary notices on or in any report.
6.8 The rights granted to you in these terms and conditions are personal to you, and you must not permit any third party to exercise these rights.
6.9 If you breach any provision of these terms and conditions, then the licence set out in this Section 6 will be automatically terminated upon such breach.
6.10 You may terminate the licence set out in this Section 6 by deleting all copies of the relevant reports in your possession or control.
6.11 Upon the termination of a licence under this Section 6, you must, if you have not previously done so, promptly and irrevocably delete from your computer systems and other electronic devices all copies of the relevant reports in your possession or control, and permanently destroy any other copies of the relevant reports in your possession or control.
- Warranties and representations
7.1 You warrant and represent to us that:
(a) you are legally capable of entering into binding contracts;
(b) you have full authority, power and capacity to agree to these terms and conditions; and
(c) all the information that you provide to us in connection with your order is true, accurate, complete, current and non-misleading.
7.2 We warrant to you that your reports will be supplied to you with reasonable care and skill.
7.2 We warrant to you that:
(a) your reports will be of satisfactory quality;
(b) your reports will be reasonably fit for any purpose that you make known to us before a contract under these terms and conditions is made;
(c) your reports will match any description of it given by us to you; and
(d) we have the right to supply your reports to you.
7.3 All of our warranties and representations relating to reports are set out in these terms and conditions. To the maximum extent permitted by applicable law and subject to Section 8.1, all other warranties and representations are expressly excluded.
- Limitations and exclusions of liability
8.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law,
and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.
8.2 The limitations and exclusions of liability set out in this Section 8 and elsewhere in these terms and conditions:
(a) are subject to Section 8.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
8.3 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
8.4 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
8.5 We will not be liable to you in respect of any loss or corruption of any data, database or softwaref, providing that if you contract with us under these terms and conditions as a consumer, this Section 8.5 shall not apply].
8.6 We will not be liable to you in respect of any special, indirect or consequential loss or damage, providing that if you contract with us under these terms and conditions as a consumer, this Section 8.6 shall not apply].
8.7 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
8.8 Our aggregate liability to you in respect of any contract to provide services to you under these terms and conditions shall not exceed the greater of:
(a) £500 and
(b) the total amount paid and payable to us under the contract.
9.1 We may revise these terms and conditions from time to time by publishing a new version on our website.
9.2 A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision,but will not affect contracts made before the time of the revision.
10.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions – providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.
10.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
- No waivers
11.1 No breach of any provision of a contract under these terms and conditions will be waived except with the express written consent of the party not in breach.
11.2 No waiver of any breach of any provision of a contract under these terms and conditions shall be construed as a further or continuing waiver of any other breach of that provision or any breach of any other provision of that contract.
12.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
12.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
- Third party rights
13.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
13.2 The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.
- Entire agreement
14.1 Subject to Section 8.1, these terms and conditions, together with our download licence agreement, shall constitute the entire agreement between you and us in relation to the sale and purchase of our downloads and the use of those downloads, and shall supersede all previous agreements between you and us in relation to the sale and purchase of our downloads and the use of those downloads.
- Law and jurisdiction
15.1 These terms and conditions shall be governed by and construed in accordance with English law.
15.2 Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of the United Kingdom.
- Statutory and regulatory disclosures
16.1 We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.
16.2 These terms and conditions are available in the English language only.
16.3 Our VAT number is GB 163885767
16.4 The website of the European Union’s online dispute resolution platform is available at https://webgate.ec.europa.eu/odr/main. The online dispute resolution platform may be used for resolving disputes; this may change once the matter of the United Kingdom leaving the European Union is further resolved.
- Our details
17.1 This website is owned and operated by Grocery Insight Limited.
17.2 We are registered in England and Wales under registration number 07514588, and our registered office is at The Old Coach House, Harrogate, North Yorkshire, HG1 3HJ
17.3 Our principal place of business is at Bethel Hall, East Morton, Keighley, West Yorkshire, BD20 5UE
17.4 You can contact us:
(a) by post, using the postal address given above.
(b) using our website contact form; www.groceryinsight.com/contact
(c) by telephone, on the contact number published on our website.
(d) by email, using the email address published on our website.