“Steve is the IMDB of grocery retail”
I have known of Steve and his work for a number of years and I found his observations to be of great benefit when driving change, wanting evidence-based perspective to drive improvements and remind our internal teams of the ‘reality’ that customers can face in store.
Since moving to the US, I have maintained an interest in Steve’s observations and his way of working translated seamlessly to visiting stores in the US and providing his expertise on best practice and guidance for senior executives.
Mark Ibbotson – Asda COO, Walmart EVP Central Ops and Realty (2013-2020)
Your integrity and honesty was deeply appreciated by me and the entire Tesco team.
Dave Lewis, former CEO of Tesco
Working with Steve definitely made Walmart better.
Greg Foran, former CEO of Walmart US
Shrinkage your sales
Follow a good retail diet: Where we have spoken before about the need to follow a good diet (in store)…
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Why Aldi win at the front end
& Lidl to some extent. Whenever one visits a discount store, typically, I’m amazed at how hard working the colleagues…
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Don’t neglect your stores (online edition)
The emergence of online shopping, digital and technological development meant that the stores were finished (or so I heard). Yet…
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